Can You See The Data You Need To See In Your Streaming Video Monitoring Tools?
What Makes Monitoring Streaming Video So Hard?
Slow Data Delivery
Monitoring latency is just as important as delivery latency. When your operations and customer service engineers can’t get the data quickly enough, it can prevent root-cause analysis and issue resolution. Failing to address streaming concerns quickly can significantly impact subscriber churn.
Service Provider Configuration
Many streaming technologies have proprietary visualization tools for monitoring. These tools must be configured by the service provider. So if there’s a change, such as a new URL for a data source, it must be sent to the provider for configuration with the tool which can result in a serious disruption to monitoring.
Not Enough Granularity
The problem with using visualization tools and data points dictated by a service provider is just that: they are dictated by someone else who may have decided what metrics are important which may not be the same metrics you think are important…or as comprehensive.
No Ability to Customize
Perhaps the biggest challenge in monitoring with provider-based tools is the lack of customization. The tool is what it is. There is little opportunity to modify the visualization to meet specific business requirements.
With Datazoom You Can Build The Monitoring You Want
Your Data, Where You Want It
John used Datazoom to collect the data from multiple components and deliver them all to a single location in real-time.