Looker Blocks Webinar Series (Day 2)


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Looker Blocks Webinar Series (Day 2)

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User retention is greatly impacted by the viewing experience. Video engineering, tech ops, QA, and data governance teams can attend this session to understand how to measure, optimize and improve upon the Quality of Experience (QoE) to increase content consumption and reduce user churn. We’ll dive into the importance of several core metrics such as Time to first Frame, Buffer Ratio, Exit Before Video Start, how they are calculated, and what other metrics have high value. Together, we will perform a root cause analysis on user impacting issues.


Alex Savage

Head of Digital Data & Analytics


Diane Strutner



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